Common Terms

Glossary

Booking provider
Company delivering appointment booking software that allows your practice to manage your patient appointments ie. HotDoc or HealthEngine.

Clinic (as used in the VCF Connect)
General practice, pharmacy etc.

Online appointment booking system
Appointment booking software that allows your practice to manage your patient appointments.

Provider Digital Access (PRODA)
An online identity verification and authentication system. It lets you securely access government online services.

Service (as used in the VCF Connect)
COVID-19 Vaccination type ie. Comirnaty (Pfizer), Vaxzevria (AstraZeneca).

Vaccine Clinic Finder (VCF)
A complete national online list of all services providing COVID-19 vaccines. This is patient facing, and allows them to find a COVID-19 vaccination appointment.

Vaccine Clinic Finder (VCF) Connect
A secure, authenticated online portal that allows you to self-manage your general practices vaccination services information online.

Other Toolkits

The Royal Australian College of General Practitioners acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land and sea in which we live and work, we recognise their continuing connection to land, sea and culture and pay our respects to Elders past, present and future.