Introduction

The RACGP is working alongside Healthdirect Australia alongside the Department of Health and other healthcare organisations to provide seamless online booking integration for COVID-19 vaccines through the Vaccine Clinic Finder (VCF).

The VCF provides a list of all participating vaccination clinics across Australia, displays appointment availability in real time and allows patients to seamlessly make a booking where the practice uses an online booking system.

This guide will introduce you to the VCF, explain how to keep your practice details updated, and how to connect your online booking system to the VCF.

Healthdirect – COVID-19 Vaccine Booking Program overview

The National Covid Vaccine Taskforce, through Operation COVID Shield, manages the end-to-end program and is responsible to the minister for Health and Aged Care, and the Prime Minister, for achieving the Government’s overall strategic objectives in response to the pandemic.

In early 2020, as part of the Australian Government’s early response to the pandemic Healthdirect Australia was commissioned to deliver several work packaged to support the National Coronavirus Program. Evolving over time, these work packages have comprised establishing and operating the National Coronavirus Helpline and delivering a suite of digital health support tools and services including the COVID-19 Health Professionals Disability Advisory Service, Vaccine Eligibility Checker and Clinic Finder, COVID-19 Symptom Checker and the Vaccine Side Effects Symptom Checker.

The scope of the program covers the Vaccine Eligibility Checker and Clinic Finder which focuses on the development and rollout of digital channels to help Australians check their eligibility for a vaccine, find a vaccination clinic and book an appointment. The delivery of this service is a critical priority to enable the program to achieve its vaccination targets.

Factsheet 2 – RACGP Connect and be Found ‘Introduction’

Other Toolkits

The Royal Australian College of General Practitioners acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land and sea in which we live and work, we recognise their continuing connection to land, sea and culture and pay our respects to Elders past, present and future.